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Company :
   Recruit Zone
Job Title : Customer Account Manager - Hot IT Sales opportunity!
Job Category / Job Sector : IT / Telecomms / Communications Sales
Job Reference : win-999
Job Description :
Job Overview:

To increase new business revenue by acting as primary business contact for existing customers, and ensuring high standards of service at all times. Educate and guide customers in usage and range of products and services to maximise sales opportunities and following up on lead generation campaigns and promoting and upholding the clients commitment to continuous improvement at all times.

Key Responsibilities:

* To actively seek out new business opportunities within your customer base. ?
* To meet/exceed monthly sales KPIs. ?
* To improve customer retention levels within your base. ?
* To develop and build relationships with clients to encourage new and repeat business opportunities which contribute to the business bottom line. ?
* To educate clients on products and services and use of, and effectively promote and communicate all new sales initiatives. ?
* To enter all client notes/details/profiles on Information Management System to assist with targeted marketing campaigns. ?
* To initiate new and updated contract administration in conjunction with internal departments. ?
* To support the customer through the entire sales process, in regards to contracts and payments. ?
* To regularly and consistently seek customer feedback to help the business develop and improve products and services. ?
* To actively promote and encourage interest in the business referral scheme wherever possible. ?
* To undertake regular visits to highest worth customers ?
* To provide cover for other Account Managers in their absence to maintain continuity of service to customers. ?
* To maintain awareness of our competition and position in our marketplace, pursuing all opportunities for growth.

Qualifications required:

* Secondary School or A level standard.

Experience required:

* Track record of working in fast paced B2B technical sales/revenue generating role and working to monthly targets.
* Demonstrable experience of successful account management.
* Able to demonstrate telesales or field sales experience.
* Strong proven closing skills, tenacious and professional.
* Excellent interpersonal and communication skills, able to communicate with people at all levels.
* Computer literate: Microsoft, CRM/ database and competent web user.

Suitable for someone who:

* Is an initiative taker with enthusiastic personality, passion for sales and enjoys talking to people.
* Flexible to work demands and works well within a team environment.
* Has a positive 'can-do' attitude and bounces back from set-backs.
* Is willing to support others and share information.
* Is accountable for their own actions and handles deadline pressures well.

Not suitable for someone who:

* displays a poor attention to detail, doesn't deal well with rejection, or front line negotiation, is a poor communicator

Skills (Years Experience) : Business development, Sales, Accouint Manager
Language Requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 20000  To: 22000 per year
Other Information
Min. Qualifications : Unspecified
Min. Experience (Years) : Unspecified
Job Location : Camberley - UK
Post Date : 08 Feb 2018
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