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Job Details
Company Postify
Job Title: Care Coordinator
Job Category: Other / Sales Support
Job Description:
The Company Our client is a preferred Barnsley Metropolitan Borough Council framework provider and are dedicated to providing the very best support to Clients, helping them live independently in their own homes- within their community. Everything they do is about putting people first - whether that is delivering exceptional care and support for Customers, or providing growth and development opportunities for teams. They work in partnership with clients and other advisors in a positive way to help all parties achieve their goals. They believe in individual employee talent and local knowledge. Summary of role To ensure all Customer visits are permanently scheduled and allocated to dedicated Care & Support Workers in order to deliver the very highest standards of Customer service. This service is fast-paced, ever-changing and at times challenging, however it is also extremely rewarding supporting vulnerable individuals to enjoy full and active lives in their home and community. This is a key role within our organisation. Key responsibilities * Permanent allocation of Care & Support Workers to all Customer visits, ensuring all visits consistently covered. * Effective communication with Customers, Care & Support Workers and the management team. * Accepting and scheduling new Customer referrals. * Intelligent route and program planning for Care & Support Workers * Strong collaborative working with the Recruitment Officer to ensure any vacancies within the area are highlighted in order to ensure appointments made prior to turnover. * Maintaining customer and Care & Support Worker office files, ensuring consistence & compliance * Responding to Customer changes of need * Ensuring all Customer and Care & Support Worker documentation and electronic records are kept up to date at all times. * Preparing appropriate documentation for Field Care Supervisors. * Ensuring all other records are kept up to date. * Collaboration with Field Care Supervisor with regard to illness and holiday management. * To ensure compliance with all office systems and procedures. * Work collaboratively with Managers, Supervisors and Care staff * Prepare management reports as required The Ideal Candidate * Is passionate about providing the highest quality of service * Will need to be 'fresh thinking', self-motivated and experienced in Health & Social Care * Has excellent planning, communication and administration skills * A flexible, positive, approach to work * Wants to work in a fast growing and professional environment In order to fulfil this role it is essential that you have experience in care or a related service. To be considered for this role please click "Apply Now" and your CV will go directly to the company's hiring manager Equal opportunities employer and registered with the Care Quality Commission

Employment type: Permanent
Salary/Hourly Rate: From: 16500 To: 17500 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Barnsley - Yorkshire - UK
Post Date: 06 Feb 2018
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