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Job Details
   
Company First Source Solutions UK Ltd
Job Title: HR Officer - 12 Month Maternity Cover
Job Category: HR / Recruitment / Career Services Sales / Sales Support
Job Description:
HR Officer - 12 Month Maternity Cover An excellent opportunity has arisen due to Maternity Leave for a HR Officer within Firstsource Solutions based in Belfast. Firstsource is a trusted outsourcing partner to the world`s leading brands with a network of 48 delivery centres spread across US, UK, Philippines, India and Sri Lanka. Firstsource believes it is vital to have a strong and experienced HR team to assist in managing its UK service delivery function. Location: The successful candidate will be based in Belfast. Reporting Relationships: The jobholder will report to the HR Manager. Job Purpose: To provide a professional HR advisory service to managers on all employee/employment related matters. Job Scope * To interface with Global HR to ensure consistency is applied and developed across the UK HR function * To ensure all Firstsource HR policies and procedures are implemented and adhered to across all projects/sites * To actively engage with Firstsource staff and promote employee engagement * Implement strategies and practices to reduce absence and attrition levels * Raise the awareness of the Firstsource brand and its Managed Services service to employees and clients Key Accountabilities * To advise managers on all aspects of employee relations, both informal & formal levels, ensuring consistent approach across all functions * Responsible for all HR Administration requirements * To act as panel member/advisor within disciplinary/grievance meetings * Produce all related paper work in relation to disciplinary/grievance meetings * Take lead role in coordination of investigatory meetings leading from employee complaints (i.e. Bullying & Harassment) * Drive & lead other employee relation activities, running HR workshops/ Employee feedback skips * Train managers/employees on implementation of HR related policies through workshops as and when required * Work with HR Manager on recruitment activities, assisting in interviewing and screening * Helping complete all employment screening and updating status reports * Ensure data entry to HR system is accurate and information is updated in a timely manner * Implement & coordinate new/existing employee benefits, to include communication to the business and administration within HR/Payroll function * To assist the management team in achieving operational excellence across all sites by ensuring that the recruitment plan is integrated with the overall business plan * Respond to vacancy enquiries, sending out application forms and job details as appropriate * Develop the people plan strategy alongside the HR Manager * Produce offer letters, employment contracts and manage the new joiners and leavers processes, including administrative work associated with HR databases * To identify to the HR Manager, areas for improvement within the HR function * Produce reports, as required * To participate as a member of the HR Team, sharing good practice and knowledge, resolving common issues and ensuring consistency * Undertake developmental activities across the HR function as dictated by business needs * Undertaking ad-hoc project work as required. THE PERSON Experience & skills * 1 + Years` experience in a HR Generalist role * CIPD qualified or working towards CIPD. * A working knowledge of all Employment Legislation. * Experience in the call centre or outsourcing industry highly advantageous. * Proficient in the use of the MS Office suite of software. Personal Qualities * Able to manage own work load and prioritise activities * Good organisational skills and able to prioritise workloads * Able to foster strong working relationships with staff and senior management * Very good communication and interpersonal skills-Passionate about people and their development * Attention to detail * Flexible * Conscientious, reliable and self-motivate * Helpful and approachable, sensitive to confidentiality issues * Open and trustworthy * Enthusiastic with a positive, can-do attitude to work * Able to work co-operatively with others to complete tasks and implement process improvements.

Skills:
Employment type: Contract
Salary/Hourly Rate: From: 18000 To: 18000 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Belfast - Antrim - UK
Post Date: 10 Jan 2018
 
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