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Company : S Knights Recruitment Ltd
Job Title : Relationship Manager
Job Category / Job Sector : Educational / Training Sales / Field Sales Management
Job Reference : SA2757A
Job Description :
Job Title: Relationship Manager
Job Type: Full time Permanent
Location: Birmingham
Salary: £30,000 - £33,000

S Knights Recruitment is currently searching for a Relationship Manager based in Birmingham, our client is a well established operator within the sector. With a strong business development team the client is looking for a Relationship Manager to be support the provision to new heights. Offering a very competitive salary the client is looking to appoint the best in the market.

Reporting to the Regional Operations Manager for managing the the clients delivery team across the local area
The Relationship Manager will be responsible for brokering and maintaining key relationships in defined Local Authority areas, especially with Jobcentre Plus, training providers, colleges and Local Authority personnel.
The Relationship Manager will need to be innovative and creative in embedding the service locally
Support the Regional Operations Manager in maintaining key local relationships for National Careers Service partnership strand
The relationship manager will be to manage a team of Careers Advisers and ensure delivery meets performance, quality and contract compliance targets
Work with the Regional Operations Manager to ensure the clients delivery meets overall contractual targets
The Relationship Manager will monitor delivery of Careers Advisers in defined locales, ensuring geographical coverage and effective delivery, including sourcing new venues and delivery locations
The relationship manage and support Lead Advisers to co-ordinate all aspects of delivery, performance, quality and compliance
Undertake activities to support delivery by Careers Advisers including contributing to development of the delivery model
The Relationship Manager will undertake activities to ensure quality of provision by Careers Advisers including observations and checking of documentation; telephone calls and any other methods required by the contract
Use the clients MI system and MI Reports provided by MI Manager to manage adviser and team performance and to address areas for development continuously.
Represent the client at appropriate meetings, events, conferences and seminars
Ensure adherence to the company's equalities and diversity policy.
Other duties commensurate with the level and nature of the post.

Proven experience of managing a PBR contract and can demonstrate high performance levels achieved.
A background in Careers Guidance, Skills/Employability or Welfare to Work is required demonstrating moving customers into accredited learning and employment
Demonstrable experience of managing careers advisers, including motivating and supporting team members
Minimum Level 4 NVQ qualification in Advice & Guidance ( Desirable)

Skills (Years Experience) :
Language Requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 30000  To: 33000 £ GB per year
Other Information
Min. Qualifications :
Min. Experience (Years) : Unspecified
Job Location : West Midlands - West Midlands - UK
Post Date : 12 Mar 2018
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